Terms and Conditions
WARRANTY: CompXpress, Inc., herein after referred to as Company, provides limited warranty to the original purchaser of the product. All products have a minimum of thirty (30) days original manufacturers warranty. All products have a defective product exchange period, within thirty (30) days from the Company invoice date. The warranties are subject to the following conditions (i) Within the defective product exchange period specified, should a product proved to be defective by reason of improper workmanship or material, under normal usage and conditions, the Company will, at its sole discretion, repair or replace the product without charge for parts or labor. (ii) The limited warranty is not applicable if the product is damaged by accident, improper installation, misuse, lightning, fire, water, or other acts of nature. (iii) Warranty void if the product is altered or repaired by anyone other than the Company or a Company authorized repair and service station.
Should the Company's products proved to be defective, Purchaser's sole remedy shall be such repair or replacement as provided herein. In no event shall the Company be liable for any loss of use, revenues, anticipatory profit and direct or indirect consequential damages arising out of or connected with the sales, use, operation or inability to use of the products sold.
Except as otherwise provided in this section, the Company makes no representations or warranties, whether expressed or implied, with respect to any of the products, including without limitation, warranties, merchantability or fitness for a particular purpose and all such warranties are expressly disclaimed.
PRICES: All prices quoted are exclusive of taxes, freight charges, and handling charges.
FEES AND COSTS: Purchaser shall pay all costs and expenses incurred by the Company in collection of any sums owing by the purchaser, including reasonable legal fees. Each returned check shall be subjected to twenty five dollars USD ($25.00 USD) handling charge.
DELIVERY: Shipment of all product shall be FOB the Company facility, unless otherwise indicated. In the event of damage, delay, or loss due to the mishandling in transportation, purchaser shall deal directly with the common carrier. Purchaser shall instruct the Company with shipping instructions. The Company is not liable for delay or any freight Charge of shipment due to the absence of shipping instruction from purchaser. In the case of shipment delay due to the cause of purchaser, the Company will store all products ordered at purchaser's risk and expense.
RISK OF LOSS: Any risk of loss or damage to products shall be passed to the freight carrier, purchaser, or purchaser's agent at FOB point.
CHANGES AND CANCELLATIONS: Order accepted by the Company are not subjected to Change or Cancellation by purchaser without the consent of the Company or its authorized agents. A minimum of twenty percent (20%) handling charge may be applied to the orders changed or canceled.
JURISDICTION AND VENUE: Should legal action commence to interpret or enforce the terms of this Agreement, jurisdiction and venue shall be in the Municipal or Superior Courts of the County of Los Angeles , State of California, and/or in the United States District Court, Central District of California.
GOVERNING LAW: All questions with respect of the construction of this Agreement, and the rights and liabilities of the parties hereunder, shall be determined in accordance with the applicable provisions of the law of the State of California, giving effect to the choice of law principles.
ATTORNEY'S FEES: If any legal action or any arbitration or other proceedings are brought for the interpretation or enforcement of this Agreement, or any rights of the parties with regard to this Agreement, and/or any related agreement, because of an alleged dispute, breach, or default, the successful or prevailing party shall be entitled to recover its attorney's fees and expenses, and any costs associated with any enforcement proceeding.
CONFLICTING TERMS: All orders accepted by the Company shall be subjected to Company's Standard Terms and Conditions. Any terms and conditions presented in orders placed by purchaser, which are in conflict with the Standard Terms and Conditions then in effect, shall be inapplicable without the written approval from the Company.
CONFIRMATION: The availability to Purchaser on Company web site of the terms and conditions contained herein without prompt written objection thereto, or an acceptance of any of the products covered by purchaser's order that is hereby confirmed, shall constitute an acceptance of all terms and conditions as set forth in the terms and conditions herein.
WEB SITE USE: The Company is not responsible for any loss or damage or the consequence caused by technical inaccuracies, incomplete information provided, typographical errors, service or support terminated by any known or unknown reason. The linked sites are not under the control of Company and Company is not responsible for the content of any linked web site or any link contained in a linked web site. Company reserves the right to terminate any link or linking program at any time. Company does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the sites linked to this web site, you do so entirely at your own risk.
COPYRIGHTS AND TRADEMARKS: The copyright for all materials on this web site are protected by international copyright laws. The copyright for all material provided on this web site is held by CompXpress, Inc. or by the original creator of the material. All rights not expressly granted herein are reserved. None of the materials may be copied, modified, reproduced, posted, published, transmitted and or distributed in any form or by any means without prior written permission from CompXpress, Inc. All trademarks are the property of their respective owners. CompXpress and Creator Studio are trademarks or service marks of CompXpress, Inc.
RETURNS AND REFUNDS: For non-defective products, the Company does not accept return of sold products, nor does the Company refund or credit back the purchase money.
RETURN MERCHANDISE AUTHORIZATION (RMA) PROCEDURES:
1.RETURNS: Prior to returning defective products to the Company, Purchaser must obtain an RMA number from the Company. To obtain an RMA number, Purchaser is required to provide to the Company the invoice number, shipping date, model number, serial number, and the reasons of return. Products returned must be received by the Company within seven (7) days after issuance of the RMA number. For defective products returned, purchaser is required to test and identify the nature of defect. Should the Company at its sole discretion, find the products to be non-defective, such products will be returned to purchaser freight collect.
2. SHIPPING: Products must be returned to the Company freight pre-paid in the original boxes and packing materials. Returned products must be complete, including all hardware, software, manuals and accessories. RMA number must be marked clearly outside the carton and also on the mailing labels.
Proof of purchase and a statement, written in the English language, describing the reasons for return must be enclosed. No freight collect or C.O.D. on return RMA shipment will be accepted by the Company. In the event that the RMA shipment does not meet all the above conditions, the Company will not accept the shipment or the imposition of handling charges.
3. SERVICES: The Company will return the repaired or replaced products to the purchaser at the Company's cost, provided that the products were originally purchased from the Company and are still covered by the warranty policy and such products are determined, at the sole discretion of the Company, to be defective.
4. DEFECTIVE ON ARRIVAL (D.O.A.): Products that are reported as D.O.A. by the Purchaser may be returned to the Company for replacement, within seven (7) days from the invoice date under which the products were shipped.
These Terms and Conditions are subjected to change without prior notice.